Is there any game out there with a worse support team than final fantasy?

[KageTokage]

They do seem horribly inept at handling anything other very easily resolved social issues (Such as someone cussing someone out, as previously stated).

If they ever have to do more then a cursory investigation to get to the root of the problem, they'll most likely just opt for a canned response and abandon it.

This is likely why certain cases such as stalkers (Or in my personal case, some unknown party spreading blatant lies about me behind the scenes) seldom get resolved as if they can't simply reference your chat log or another player's for their answers, they'd rather not bother.