Quote Originally Posted by ICountFrom0 View Post
They didn't roll back the results of the actions of that character, so the dummy acount that was let in, BY THE HACKER, was able to get away.

Support has no interst in fixing this.

While I disagree with the "support is useless" notion I'm genuinely curious about the reason why they couldn't restore the actions. Is it just data backed up periodically they can restore? Are they only authorized to do rollbacks of characters? A Free Company after all isn't something they can't probably do a restore on and outright restoring gil to a Free Company bank is maybe beyond their abilities. If they OP reads this, what did they precisely say about their reasoning behind refusing to do it?