Is there any game out there with a worse support team than final fantasy?

[Valkyrie_Lenneth]

the system used to have automatic lockout if it detected a different IP. I'm sure it still does, this is a failing on square's part.

Not saying the 2-factor isn't a useful addition, but it shouldn't be a necessary one.

If a person gets robbed you don't tell them they should've put 2 locks on their door do you?

If they get robbed and had the door unlocked or the key under the front mat, well....

Its FREE. They incentivize it with a 100% free teleport in game. Its in your face in that the password entry box is always there. Short of forcing players to use it (which would lead to complaints of "wahh, over-protection" I'm sure, would go a long way to reducing the amount of "hacked" accounts.