Quote Originally Posted by odd_prophet View Post
The GMs refuse to talk to me since I'm a "third party" since the FC chest is "communal" and my account wasn't hacked, I'm technically not a victim despite popping in a good 40 mil of the gil that was stolen.

On the brightside, expect gil prices to drop in phoenix, courtesy of your friendly neighbourhood GMs
i don't blame the gm's for refusing to talk to you,its a matter of your friend got hacked and the actions being done on his account.
he needs to conduct the report and talk to them and even customer support if needed.even if he was hacked its his responsibility to report and the gm's will answer to him what they will do to the hacker and about the things he done while he was on his account.they shouldn't answer to anyone else other then the victim itself.