Why does this game hide essential character info?

[Shurrikhan]

And why aren't more players concerned with this?

Plenty are. They just asked this question repeatedly back in ARR, and, having been repeatedly given no answers, eventually stopped asking.

[ValerianA]

Well maybe if we keep bombarding the devs (politely ofc) they might change it, or at least give us their reasoning?
Like players kept bombarding them with male bunny outfits, playable Viera, in-game parsers etc., and either we got what we wanted, or at least we got a reply why it cannot be done.
This is first day I am posting on forums, but I have been playing since HW, and I visit the forums almost daily (Lurky McLurker at your service) and I have never seen this being discussed.
Recently we had a big Q-A session with the devs, and again nobody brought it up.