FF closed random

[Dynratygus]

Good afternoon Diishu, thank you for the reply.

Does the PC force a shut down with any other program? On the screen shot sent, it looks like Final Fantasy XIV is not being run at the same this happens.

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[Diisshu]

Good night! , no, no, it's a test for you to see the window (I forced it to appear to give an example) that comes out when I play FF.
Only happens with this game I think it is due to the optimization of the game, since with other games it has never happened to me.

I contacted the store where I bought the PC parts, we did several tests and he said that it would surely be due to the optimization of the game.


Thank you so much!

[Diisshu]

And well? Nobody gonna answer me?

[Dynratygus]

Good morning and thank you for the reply.

We apologize for the delay in our response to your concern. Is anything over heating when Final Fantasy XIV is running? Do you have a way of monitoring these temperatures?

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[Diisshu]

Hello, no, I only have open steam, no sleep and the final fantasy and temperatures, all normal. I see them with HWmonitor, less the graph that does not exceed 65º, the other components stable at 43º or 53º at most... I only have the problem, and I do not think they are interested in fixing this problem, so I have unsubscribed from the subscription, two computer technical friends have also checked my PC and everything is fine.
Thanks.

[DarkArvan]

Hello,

you have many Software from Gigabyte installed, that is not neccessary and can cause problems, please try uninstalled all these and restart:
Especially game Boost, @BIOS, App Center, Fastboot are not needed for anything.

AORUS ENGINE
Game Boost
EasyTuneEngineService
APP Center
Fast Boot
ENE_EHD_HAL
ENE RGB HAL
EasyTuneEngineService
@BIOS
ENE IO Driver
GService
Fast Boot
RGB Fusion

[Diisshu]

Hello,

you have many Software from Gigabyte installed, that is not neccessary and can cause problems, please try uninstalled all these and restart:
Especially game Boost, @BIOS, App Center, Fastboot are not needed for anything.

AORUS ENGINE
Game Boost
EasyTuneEngineService
APP Center
Fast Boot
ENE_EHD_HAL
ENE RGB HAL
EasyTuneEngineService
@BIOS
ENE IO Driver
GService
Fast Boot
RGB Fusion

Hello, I did everything you said and it happened the same, I think that FF, LoL and WoW used the same motor graphic and this motor is old and cause more problems.

[Dynratygus]

Good afternoon and thank you for the reply.

Next time the crash happens, could you document what happens? This is just to see if there is a pattern with the crashing.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Diisshu]

I have not subscribed for days, apparently my PC has some kind of problem and I have already contacted the store, because it happens to me with GTA V, LoL, WoW ... When they pick it up I will give you information if it's from the PC or not. Thank you.