Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this issue? Have any updates or changes been made to the PC that coincides with the crash? You mention that you have a program on your PC that causes it not to sleep, does the game shut down randomly when that program is not being run? Could you also provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


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