Quote Originally Posted by official_coconut View Post
I think that part is false. Sometimes a delay is worth it and sometimes even necessary in order to release something more complete with less glitches like this one. I definitely would have waited an extra week or so if it meant I could get some more hairstyles and my witch hats back.
That assumes that you're exclusively the audience that they're trying to please. The fact is that shareholders matter, too. Every company needs to walk a fine line between appeasing their shareholders and appeasing their customers. Sometimes companies go too far one way or the other and ultimately fail. I don't think that a handful of clipping issues with Viera armor falls into the category of utter disregard for their customers. Maybe you would have been willing to wait a week, but I don't think the majority of the FFXIV playerbase would have been as reasonable about it as you.