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  1. #1
    Player
    ElazulHP's Avatar
    Join Date
    Dec 2014
    Posts
    1,180
    Character
    Inigo Meowtoya
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 80

    Account locked? Settings completely wiped. How to restore settings?

    So I just tried to log into the game and found that my account was locked due to suspicious activity. No idea what it was or why. I reset my password and log in and find my settings have been completely wiped out. Looks like my Gil is still there thankfully. How do you go about restoring all my settings that I previously backed up on the server? It looks like my local files are gone somehow. Might have been one of my kids or spouse "cleaning" folders.
    (0)
    Last edited by ElazulHP; 08-24-2019 at 06:11 AM.

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    If the settings have been backed up to the server, please use the following instructions to recover them:

    - Press the cog symbol next to the character.
    - Select 'Download'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (1)

  3. #3
    Player
    ElazulHP's Avatar
    Join Date
    Dec 2014
    Posts
    1,180
    Character
    Inigo Meowtoya
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Dynratygus View Post
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    If the settings have been backed up to the server, please use the following instructions to recover them:

    - Press the cog symbol next to the character.
    - Select 'Download'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    Thank you! That did the trick! My settings are back!
    (0)