When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 11pm PDT, 8/17/2019
Frequency: always
World name: Diabolos
Character name: Pinen Quall
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: WAR lv80
Party or solo: solo
In-game time: n/a
Area and coordinates: East Shroud, (17, 16)
Housing: n/a
Steps:
1. Attend a Ceremony Of Eternal Bonding as a guest or participant.
2. Complete the ceremony, and view the final cutscene.
3. After the ceremony concludes, attendees and participants will be placed in randomly assigned instances in East Shroud, often separating the couple (this happened to us), and confusion ensues.

Connection Specs
- Type of internet connection/provider: Cable Internet
- Modem maker/model number: n/a

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Pinen\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.190729-1700)
SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8109.109MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16216.363MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 138.672GB SYSTEM_FREEDISC_SPACE 31.902GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 34.277GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 149.040GB SYSTEM_FREEDISC_SPACE 10.873GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 244.161GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3998.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3798.555 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
SYSTEM_GRAPHICS_DRIVER_DATE 10/12/2018 5:38:02 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3998.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3798.555 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
SYSTEM_GRAPHICS_DRIVER_DATE 10/12/2018 5:38:02 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {267DDBE0-4673-4017-A3EB-3D00CA6807AF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6662
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/19/2012 1:54:20 AM
SYSTEM_SOUND D24-D1 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A314EB1B-D36B-4F40-9AB2-D82337BC931A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0005
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/11/2018 4:19:17 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9D079970-EE30-11E5-8005444553540000}
SYSTEM_INPUT_NAME Wireless Gamepad F710 (Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {C36F0820-7444-11E5-8003444553540000}
SYSTEM_INPUT_NAME G300s Optical Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C37793A0-7444-11E5-8004444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C37AC7F0-7444-11E5-8005444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
ffxiv.txt - Notepad


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Color Cop 5.4.3
FileZilla Client 3.12.0.2
Foxit Reader
Google Chrome
HandBrake 1.2.2
ImgBurn
Etron USB3.0 Host Controller
IrfanView (remove only)
K-Lite Codec Pack 12.1.5 Standard
Mozilla Firefox 44.0.2 (x86 en-US)
Mozilla Maintenance Service
Mp3tag v2.86
Notepad++
NVIDIA Stereoscopic 3D Driver
OpenAL
Overwatch
Overwatch Test
JetBrains PhpStorm 9.0.2
PingPlotter 5
Steam
VLC media player
Xvid Video Codec
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
PingPlotter 5
Minecraft
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
WikidPad 2.2
Java 8 Update 121
calibre
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
osu!
Java Auto Updater
FontForge version 25-08-2015
Microsoft Games for Windows - LIVE Redistributable
Google Update Helper
Mumble 1.2.15
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable
Composer - Php Dependency Manager
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Skype Click to Call
Realtek Ethernet Controller Driver
Update for Microsoft .NET Framework 4.7.2 (KB4087364)
Update for Microsoft .NET Framework 4.7.2 (KB4495588)
Update for Microsoft .NET Framework 4.7.2 (KB4506997)
OpenOffice 4.1.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Drive
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Dolby Home Theater v4
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
VSO ConvertXToDVD
Microsoft XNA Framework Redistributable 4.0 Refresh
Etron USB3.0 Host Controller
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Skype™ 7.25
010 Editor 7.0.2 (64-bit)
GIMP 2.8.22
Git version 2.5.0
Greenshot 1.2.10.6
HWiNFO64 Version 5.90
Logitech Gaming Software 8.81
MediaInfo 0.7.85
OpenVPN 2.4.2-I601
Sandboxie 5.26 (64-bit)
Speccy
Terraria
Source Filmmaker
Orcs Must Die! 2
Ys Origin
Ys I
Shadow Warrior
Rayman Legends
In Verbis Virtus
Risk of Rain
The Binding of Isaac: Rebirth
The Legend of Heroes: Trails in the Sky
Corpse Party
The Legend of Heroes: Trails in the Sky SC
A Hat in Time
Cities: Skylines
100% Orange Juice
The Witcher 3: Wild Hunt
Momodora III
Duck Game
eden*
If My Heart Had Wings
Phantom Breaker: Battle Grounds
Caves of Qud
Dirty Bomb
Shantae and the Pirate's Curse
Environmental Station Alpha
Plants vs. Zombies: Game of the Year
ASTRONEER
CrossCode
LiEat
FINAL FANTASY IX
FINAL FANTASY XIV Online
Tower Unite
Stardew Valley
Momodora: Reverie Under the Moonlight
Bit Blaster XL
Team Fortress 2
VA-11 Hall-A: Cyberpunk Bartender Action
Battle Chef Brigade
Bayonetta
Vanquish
Montaro
Opus Magnum
Recettear: An Item Shop's Tale
EXAPUNKS
Bloodstained: Curse of the Moon
The Spiral Scouts
Sid Meier's Civilization V
TeamSpeak 3 Client
UltraSearch V2.1.2 (64 bit)
WebTablet FB Plugin 64 bit
PDFCreator
Microsoft .NET Framework 4.7.2
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Logitech Gaming Software 5.10
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
7-Zip 9.20 (x64 edition)
Java 8 Update 121 (64-bit)
Oracle VM VirtualBox 5.1.30
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Node.js
Logitech Gaming Software
Microsoft Visual C++ 2005 Redistributable (x64)
CDBurnerXP
Inkscape 0.91
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.7.2
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA 3D Vision Driver 416.34
NVIDIA Control Panel 416.34
NVIDIA Graphics Driver 416.34
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA PhysX System Software 9.18.0907
DisplayDriverAnalyzer
NVIDIA HD Audio Driver 1.3.37.5
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022.218
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Xbox 360 Accessories 1.2
Ventrilo Client for Windows x64
Wampserver64 3.1.0


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe 00000BFC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000009D8
C:\Program Files (x86)\Steam\Steam.exe 0000120C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000014D0
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 0000014C
C:\Program Files\Logitech Gaming Software\LCore.exe 00000BB8
C:\Program Files\Logitech\Gaming Software\LWEMon.exe 00000B58
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00000B2C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000B14
C:\Windows\Explorer.EXE 00000A3C
C:\Windows\system32\Dwm.exe 00000A20
C:\Windows\system32\NOTEPAD.EXE 0000110C
C:\Windows\system32\taskhost.exe 00000848
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000172C
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000000D8

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: n/a