another Unable to download patch files [30413][25008][10009] problem

[yagyujubei]

so yeah, just bought the new expansion and I can't DL the new content because I keep getting this error code. I feel like I've tried all of the workarounds various thread suggested but it still isn't working out...pretty frustrating.

im on PC, Windows 10 home and have a wired connection.

i didn't have IE installed but i DLed it and tried the steps in an older thread and that didnt work.

Changed compatibility to W7 and ran as an admin which didnt help.

i did the port forwarding suggestion both in my network settings on my PC and directly in my routers control panel, no luck.

i Dled a VPN and tried to use that to no avail.

emptied my cache in firefox which is the browser i use, flushed my DNS after changing it and adding the exceptions, turned off my firewalls, closed all other applications, turned off the windows firewall. nothing seems to be working.

am i missing any possible fixes?

Edit: i should note that one of the many attempts I made did get to about 2% before getting the error, which was when i had it in windows 7 compatability mode with no other programs running(before i did all the other crazy port/dns/etc. stuff) but aside from that one time the error shows up first thing.

[Dynratygus]

Good afternoon and thank you posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. How long have you been experiencing this issue? Are you connected directly to the router?


Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[yagyujubei]

yeah I'm directly connected to the router with an ethernet cable. The problem started on Friday when I got the shadowbringers dlc and tried to update the game. since that time I've tried to reset my router and remove and reinstall the game, but although i uninstalled it, Im still getting the same error when im trying to re download

[Einmimiria]

Thank you for the reply yagyujubei.

It looks as though you submitted a ticket through the Square Enix Support Center website. Further troubleshooting may require information that we cannot request in a public setting.

Your support ticket will be responded to shortly. This thread will be moved to 'Separate Support Required'.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.