Clearly SE needs to ask for help for developing the healer role because they keep mess it up over and over. It's not just AST, or SCH, or even WHM. It's the entire design approach that is flawed.

The community has been asking for jobs that aren't boring, fun to play, and play differently from one another. The community has been asking for them to help with DPS, but that help doesn't mean it has to be direct damage. Support utility damage is just as effective in the grand scheme of things.

Our community representatives need to deliver a simple request back to the development team. Release a poll asking the community on how they would like to see in Healer Role design. Only after a consensus is reached can they use the rest of the 5.XX series to design working healer jobs, don't wait 2 more years for 6.0 to come out. You guys screwed up and you owe it to this community to make it right.