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  1. #1
    Player
    Alciel_Croix's Avatar
    Join Date
    Aug 2019
    Posts
    2
    Character
    Alciel Croix
    World
    Ragnarok
    Main Class
    Ninja Lv 78

    Help me please, My pc doesn't start ff anymore...

    So, i had to reset my pc.
    Installed Windows 7, direct x11 and best drivers for my graphic card. (Nvidia GeForge630...)
    The pc is the same as before, but now ff doesnt work anymore.
    I tried re installing the client twice, made a settings restore option in the launcher, tried to run the game in full screen mode, in window mode, even in different resolutions, but nothing.
    Im getting crazy, trying EVERYTHING but the problem is not getting fixed and im missing the summera event and WASTING SUB DAYS.
    Please help me!!!
    This is the error i get, is in japanese and i get it everytime i press "play"...
    i even tried to run it with direct x9, but ofc they're not supported, so it didn't work.

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 6:56 pm
    Frequency:
    World name: Ragnarok
    Character name:
    Retainer name:
    NPC name:
    Monster name:
    Class/Level: 77
    Party or solo:
    In-game time:
    Area and coordinates:
    Housing:
    Steps:
    1.
    2.
    3.
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider:
    - Modem maker/model number:

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Laptop Model Name:
    Laptop Model Number:

    Gamepad Manufacturer:
    Gamepad Model Name:
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use:
    - Internet Explorer Version:

    ------------------------------------------------------

    ■ PS4 Specs

    Model Number of the PlayStation®4 You Are Using
    - Model Number:

    Model Number of the PlayStation®Vita You Are Using
    - Model Number:

    Information About the Peripherals You Are Using
    -Type:
    -Maker:
    -Model Number:
    (1)

  2. #2
    Player
    Allooutrick's Avatar
    Join Date
    Mar 2019
    Location
    Home
    Posts
    162
    Character
    Alloou Trick
    World
    Sargatanas
    Main Class
    Scholar Lv 100
    If the installer has a repair option, that might work
    (1)

  3. #3
    Player
    Alciel_Croix's Avatar
    Join Date
    Aug 2019
    Posts
    2
    Character
    Alciel Croix
    World
    Ragnarok
    Main Class
    Ninja Lv 78
    No, sadly i couldnt fix the problem from the launcher, neither reinstalling it
    (0)