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  1. #1
    Player
    chloekaftan's Avatar
    Join Date
    Aug 2019
    Location
    Gridania
    Posts
    3
    Character
    Chloe Kaftan
    World
    Malboro
    Main Class
    Bard Lv 69

    Error code 90002 - forced log out the moment i enter the game.

    this started yesterday, i have been playing ffxiv for about 2 months since my last hiatus and the game was running perfectly, then this happened. i logged in yesterday and within one minute of loading into quarrymill (where i was the day before) i get disconnected, and get the 90002 error. i checked this issue to see if my drivers were outdated, had my windows updated to ver. 1903, had my nvdia driver updated to ver.431.60, and had my network driver updated as well, defragmented my hdd's, did a complete virus scan. set my power & battery to performance, disabled the "allow the computer to disable this device" option in the power management of the wireless router, i cant think of any other solution..

    just earlier i tried to log in again, this time keeping an eye on my task manager and device manager at the same time, and this time i have discovered that when i get the 90002 error my network adapter also disappears from the device manager for about a minute, then reappears and connects almost immediately.

    also tested this with other mmo-games, namely EVE online & Black desert, neither games are experiencing any difficulty or connectivity issues.

    device specifications:
    Intel (R) Core (TM) I7-7700HQ CPU 2.80Ghz 2.81Ghz
    16.0gb ram (15.9gb usable) (16,384mb)
    device ID - EC0B1E00-9507-419F-AB92-4556F43256F3
    Nvidia Geforce GTX1050TI (Direct-X 12)
    Integrated RAMDAC
    approx total memory - 12155mb
    display memory (vram) - 4021mb
    shared memory - 8134mb

    - device in question -
    Intel (R) Dual Band Wireless-AC 7265
    events log: https://drive.google.com/open?id=1Zg...BeOYjs8RJ3r8NW

    (FFXIV is in the Firewall exclusion list.)

    windows specifications:
    Windows 10 Home Single Language 64bit
    Version 1903
    Installed on 8/6/2019
    OS build 18362.267

    DxDiagnostic Information
    https://drive.google.com/open?id=1OU...wlJ8iRQ7AbCVyx

    if anyone can help me with this i would very much appreciate it.
    (0)
    Last edited by chloekaftan; 08-07-2019 at 01:42 AM.