Like everything else with FFXIV: it's archaic and done with spaghetti code. Pretty absurd situation. Mis-clicking is one thing, but being defaulted to a server that you didn't even chose while trying to remain on your own server? And there's nothing they can do?

Pretty pathetic for a company desperately trying to gain support for its completely botched game. Hopefully they can help you because they need every customer they can get.