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  1. #1
    Player

    Join Date
    Sep 2011
    Location
    Gridania
    Posts
    928

    "How To Quit You" Quest

    Multiple times tonight, with every party member needing the WAR final quest, flagged and ready we tried fifteen times to enter the instance. Each time, one or more party members would be ejected from the instance without warning. Of course, we tried everything from double-checking our Journals, everyone entering as Warrior, to rebooting the game entirely. Nothing worked.

    Had it not been for sheer persistence, we would not have finished the quest as we settled for the most amount of party members we could get in at one time.

    Highly annoying this was. Fix it please.
    (0)
    Last edited by Xoo; 03-18-2012 at 12:29 PM.
    My signature is edible. Go ahead, try some.

  2. #2
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

    When you create a new thread, please use the following template and try to include as much detail as possible.

    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.

    Always
    Sometimes
    Once (Did not reproduce)
    Unknown


    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

    World:
    World where the issue occurred.

    Class:
    Class of your character when the issue occurred.

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
    *If you wrote "Party" or "Alliance", please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write "None".

    In-Game Time:
    Please list the in-game time that the issue occurred.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.

    What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
    If you were using macro commands when the issue occurred, please include the details of the command.
    In case the error message appeared when the issue occurred, please include what the message said.


    *In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

    Thank you.

    SQUARE ENIX MODERATOR
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  3. #3
    Player

    Join Date
    Sep 2011
    Location
    Gridania
    Posts
    928
    Thread Title:
    "How to Quit You" Quest Instance Bug.

    ISP:
    America Online

    Type of Internet Connection:
    DSL Wireless

    Internet Connection Speed:
    10Mbps

    Date & Time:
    18/02/2012 - 03:00 GMT

    Frequency:
    Always

    Character Name:
    Xoo Zonozu

    Race:
    Miqo'te

    World where the issue occurred.
    Mysidia

    Class:
    Warrior

    Physical Level:
    Lv50

    Area and Coordinates:
    Western Thanalan @(13,35)

    Party or Solo:
    Party (Full Party)

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:
    22:15

    Steps:

    A group of 8 members had departed Ul'dah on Chocoback bound for the NPC Curious Gorge in Western Thanalan. Once we all arrived at said NPC, we accepted the final Warrior quest, "How to Quit You", from Curious Gorge. We then mounted our Chocobos and rode off to the south where the instanced battle was to take place. We arrived, dismounted, and everyone but the Paladin (Paladin did not need the quest) in the group changed their job to Warrior to initiate the instance.

    We all entered as normal, but once the instance loaded in, two members were left outside the instance. Of course, we exited the instance without engaging and regrouped. We called for a re-check of our Quest Journal from everyone, and found that each person requiring completion of the quest did in fact have it flagged and ready to commence. Thinking it a fluke, we again switched our jobs back to Warrior, and attempted another entry.

    This time, two different members were ejected from the instance. Befuddled, we exited again. We checked yet again all prerequisites for this quest and found every person to be in compliance. We then decided to exit the game entirely and reboot it.

    We logged into the game and regrouped immediately. Again, we changed our jobs to Warrior, checked that all had done so and attempted another entry into the instance. Same again, except this time only 1 member was ejected. Done scratching our heads and now completely fuelled with frustration, we tried exiting and re-entering the instance time and again only to find the same results: One or more random members were removed from the instance.

    We finally stopped somewhere around fifteen attempts at getting the full group inside, and cleared the instance with 7/8 members. We did the same for the member who was left out of the successful run, and unsurprisingly we had to do that with 7/8 members.

    There were no problems with the battle itself or being able to complete the quest; Only being able to get the full group inside at the same time.

    I'm not sure if this is of any consequence, but I do recall one of our members having this strange, glowing triangle-shaped icon above his head as we tried to enter at one point. I remember this same member being the first to be excluded from the instance on our initial attempt at entering the instance.
    (0)
    Last edited by Xoo; 03-18-2012 at 01:29 PM.
    My signature is edible. Go ahead, try some.

  4. #4
    Player
    Peptaru's Avatar
    Join Date
    Mar 2012
    Posts
    897
    Character
    Tarragon Lai
    World
    Ragnarok
    Main Class
    Fisher Lv 50
    We had the same trouble, it only took us about 10 tries, but we weren't a full party so we had less chances of someone bein left out. different ISP, different server, but around the same time the original post here was written.
    (0)

  5. #5
    Moderator Skirata's Avatar
    Join Date
    Aug 2011
    Posts
    252
    Hello Xoo,

    Thank you for responding with the information requested by Qeepel so quickly. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!
    (0)