Bots are rampant on Spriggan (EU)

[Limiloo]

Well that is disappointing. I'm still holding hope that they will find a way to deal with them more effectively, because it is as you say, ruining the game.

[Zarabeth]

Report them for cheating. That is what they are doing. You'll get a faster response than reporting them for RMT.

[WizzNL]

Report them for cheating. That is what they are doing. You'll get a faster response than reporting them for RMT.

Thats exactly what my friend and me did, several times….zero response after 5 days

[Nanami_Naniwa]

You don't get any response regarding the reports of bots. But they do ban a bunch of bots weekly. It is not enough though and I'd appreciate if they could take more actions against them.

[Cemil]

They really need to stop blowing off this issue as something minor because they have to be straining the instance servers with the number and frequency of their queues.

This.
Im starting with a Viera on Spriggan 2 Weeks ago
and for every instance solo content,
i get a queue messages.
Raubahn EX

MSQ Mobs are overrun from porting RMT Bots.

[WizzNL]

You don't get any response regarding the reports of bots. But they do ban a bunch of bots weekly. It is not enough though and I'd appreciate if they could take more actions against them.

If you report for RMT you wont get a response indeed, but when you file a report for cheating, harrassment etc i always got a response in the past, mostly automatic generated answers but still a response. The weekly/monthly ban waves dont do much, by that time the bots are levelled and passed their gil to the bank, they just repeat the cycle after.

[BLaCKnBLu3B3RRY]

How hard is it for se to search bots on google to see whos the top botting programs and have them crack these bots to bann people?

Square Enix is not entirely able to do this. these websites have actual protection by setting their policy/terms to disallow SE employees, and the like, access to the site. they can still access the site, but would be immediately violating the terms of these sites.

SE themselves are not allowed to touch the websites, or bots/services provided. Square Enix would have to hire freelancers.

[DarkMasamune]

Exact same thing on Twintania. It's actually baffling. Bots surrounding aetherites, floating mi-air in Limsa, killing mobs while half-way into the ground...

It feels like it's getting worse and worse.

[KageTokage]

Square Enix is not entirely able to do this. these websites have actual protection by setting their policy/terms to disallow SE employees, and the like, access to the site. they can still access the site, but would be immediately violating the terms of these sites.

SE themselves are not allowed to touch the websites, or bots/services provided. Square Enix would have to hire freelancers.

I really doubt that having a silly ToS statement like that is enough to protect a website conducting illegal activities from the companies who'd be concerned about them. Violating the terms of a website means nothing if it doesn't have a legal team to defend/enforce those terms, and even if they do a company as big as SE could crush them if they wanted to (Though the biggest issue as always is the "if" part because large companies are also generally not going to waste their time with legal matters that serve to benefit them little).

Still, even if you purge a website manufacturing bots, said programs are going to remain in circulation and continue being spread and maintained regardless so it's really best for a MMO to just have a competent enforcement team banning the less persistent types of bots with regularity and taking lasting measures to prevent the more persistent ones like RMT bots from functioning.

[Hash_Browns]

Report them for cheating. That is what they are doing. You'll get a faster response than reporting them for RMT.

Yes. Tell the person who is trying to play a game to report hundreds of accounts with a clunky report system.. haha. Checkmate. OP sure does look stupid now.