Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Have any updates or changes been made to the PC? When the game crashes, where there any programs running in the background when the game crashed? Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Mingqin, Could you create your own thread and provide the following:

- what was used to trouble shoot
- System report (go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.')


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