Quote Originally Posted by Sheepona View Post
I know that your team and you are doing the best that you can but can we get a real investigation by the coding team on what's going on because this started for everyone on patch day of shadowbringer none of the troubleshooting steps are working for 90% of the people having the DirectX crashes I think it's time that square enix admit it's not the users.
I would have to agree with the sentiment here. I've been troubleshooting my own issue since it first popped up last weekend, and none of the suggestions posted in my own thread helped - and then the suggestions just stopped. I understand there's only so much the technical support staff can do, and that they may be waiting on word from further up the chain, but I hope the frustration and exasperation felt by those of us having these issues are apparent as well.