Good afternoon and thank you for the reply.

If you have not done so already, please provide the following:

- Perform a clean boot ( Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. )
- Set compatibility mode to Windows 7 ( To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.)

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