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Thread: Error Message

  1. #11
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon an thank you for the reply.

    Could you try disabling any background programs and overlays? If you have not done so, could you try doing a clean boot? Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

    Thank you for visiting in the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #12
    Player
    Bakugekiki's Avatar
    Join Date
    Oct 2012
    Location
    Ul'dah
    Posts
    28
    Character
    Baku Gekiki
    World
    Goblin
    Main Class
    Monk Lv 80
    I've disabled as many programs and overlays as I am aware of, although I do need to keep a few open for personal/business reasons. I tried disabling everything in the Task Manager as suggested, and restarting my computer. Unfortunately, just now after streaming for about an hour, I got another error message:

    An unexpected error has occurred. Exiting FINAL FANTASY XIV.
    2019-07-24_00:37

    ffxiv_dx11.exe+30824D
    ffxiv_dx11.exe+34DB00
    ffxiv_dx11.exe+17C9FD
    ffxiv_dx11.exe+17CC33
    ffxiv_dx11.exe+8F31F
    ffxiv_dx11.exe+54FE5
    ffxiv_dx11.exe+58125
    ffxiv_dx11.exe+11A225F
    (0)

  3. #13
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Bakugekiki.

    If you don't have any issues without the streaming program and only have this issue with while streaming, it sounds like that is the root of the problem. I understand wanting to stream, but if it is causing the game to crash as it is, I can only recommend disabling it.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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