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Thread: Error on Launch

  1. 08-08-2019 09:38 AM #1
    Mosseye
    Player
    Mosseye's Avatar
    Join Date
    Aug 2019
    Posts
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    Character
    Arch'moss Bishop
    World
    Mateus
    Main Class
    Paladin Lv 72

    Error on Launch

    After logging into the client and hitting start i get an error code in japanese and then the game closes. This is on a new computer and i dont understand what to do from here.

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  2. 08-09-2019 01:45 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Could you provide the error message in your next reply? Have any updates or changes been made to the pc? How long have you been experiencing the crash? Please also provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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