EU had multiple new world's added while NA just got split into 3 data centers. Isn't time that NA had a couple new servers added to each data center and the infrastructure upgraded?
The game has seen a surge in popularity with Shadowbringers and more and more players are logging in each day to play. This is great! However, the server infrastructure is suffering for it with small queues each day at every hour. I don't know if updating the server infrastructure would solve all of it, but I think it would help better divide players into brand new worlds instead of just hte current ones.