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  1. #1
    Player
    Spidermonky00078's Avatar
    Join Date
    Nov 2015
    Posts
    2
    Character
    Chris Alastor
    World
    Diabolos
    Main Class
    Gladiator Lv 80

    I cant re install FFXIV

    I have tried EVERYTHING that I have seen, I am getting script errors, unable to download patch errors, unable to connect to server errors. Every freakin error you can think of. I am re installing because I got a script error earlier today. However no matter WHAT I do I get EVERY error there is. I have created a few support tickets now and 5 hours gone by i havent heard a thing. Havent even got confirmation of my support tickets being put in yet. What is the deal?!?!?!
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    Last edited by Spidermonky00078; 08-04-2019 at 10:38 AM.

  2. #2
    Player
    Cubbygamer's Avatar
    Join Date
    Feb 2018
    Posts
    7
    Character
    Xen Kai
    World
    Gilgamesh
    Main Class
    Machinist Lv 70
    I am getting random errors on two different computers trying to log in on the launcher. Sometimes it says something about the server and sometimes it says can't verify version. Sometimes i almost get into the game and it logs me out. Just started today..still haven't been able to log in may be related
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  3. #3
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    Same here. HTTPS error, script errors, almost log in then get booted with error 2002. I was playing this morning with no issues. Both my computers having the exact same problem. Even on my phone (on wifi connection) I can't barely connect to the forums. If I turn wifi off and use my data, it connects just fine. This is an issue with the ISP and SE servers. It has to be otherwise the above wouldn't make sense
    (0)

  4. #4
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    Confirmed that its an issue with my ISP (Rogers in Southern Ontario). Currently still waiting for a fix. Up to 48 hours apparently.
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  5. #5
    Player
    Spidermonky00078's Avatar
    Join Date
    Nov 2015
    Posts
    2
    Character
    Chris Alastor
    World
    Diabolos
    Main Class
    Gladiator Lv 80
    Rogers as well, Mississauga, I hate Rogers so much it started downloading this morning. Thankfully. Had to deal with ever issue known to man kind on the way to a solution though.
    (1)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Spidermonky00078, I apologize for the delay in our response to your concern. The error you are describing is a browser issue. Please try the following:

    Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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