Thank you for the reply Excalibur1027. I apologize for the delay in our response.

Since you are on PS4, the troubleshooting we offer will mostly involve your router. If the troubleshooting you've tried does not resolve the issue, then it might stem from outside of your home network. You are likely running into an issue along your way to the server. This can be caused by network congestion or some other routing issue. In this case, I'd suggest contacting your ISP and making a report with them.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.