Direct x 11 errors

[Zadist]

Suddenly getting the following direct x 11 errors. Happens when logging in or zoning into any of the new areas.

An unexpected error has occured. Exiting FINAL FANTASY XIV. 2019-07-24_02:37

ffxiv_dx11.exe+11D3C3D
ffxiv_dx11.exe+610AC
ffxiv_dx11.exe+5F733
ffxiv_dx11.exe+1E1AC4
ffxiv_dx11.exe+2E2DAD
ffxiv_dx11.exe+1E065F
ffxiv_dx11.exe+2F73AD

[Daranion]

I had to swap to DX9 personally. Tech support doesn't know why this is happening, don't expect any help

[Zadist]

Yeah i had to swap to dx9 as well to get it to work at all. Pretty annoying.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

How long have you been experiencing this problem? Have any changes or updates been made to the computer?

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[Zadist]

No recent changes to the computer. Was able to play just fine till yesterday evening. Only fix so far is just playing in dx9.

[FaustPls]

I just had this error as well so I'm wondering why switching to DX9 is the only thing fixing it?

[Zadist]

Actually even after switching to dx9 after a while of playing the game will just crash so its not even a complete "fix".

[Credorion]

I have had these same errors since the launch of Shadowbringers
Changing to DX9 does not solve the issue.

Ive been able to narrow down that the issue with these specific crash codes happens to me when I am in a zone with LOTS of other players, i.e. any major city. It also happens to me when in open world areas that are massive populated such as a world FATE / S Rank spawn.

Last night I was unable to join my FC in a FATE grinding group because I would crash the constantly within the crowd.

[Zadist]

I dont know if i got lucky or if it is a fluke, but due to the lack of response from officials here im sure this thread will be closed down and marked as resolved like so many others before it. I have been able to play the past two days using dx11. I set the game to run in windows 7 compatibility mode and completely shut off discord (due to the pop ups when i get a notification) and i have been able to play. Did all of eden, treasure maps, and two S rank hunts in shadowbringers areas. So who knows.