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  1. #1
    Player
    nalol's Avatar
    Join Date
    Jun 2019
    Posts
    63
    Character
    Nalol Inta
    World
    Louisoix
    Main Class
    Scholar Lv 80

    HTTPS system error

    I turn my computer on and try to launch game and here what I see :



    though I played this mornign and everything was fine then.
    still same computer and haven't tried to launch game somewhere else.

    any help to make game work again ?
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    This error is kind of connection error message. Usually it has to do with the Internet Explorer settings used by the Launcher. The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Cubbygamer's Avatar
    Join Date
    Feb 2018
    Posts
    7
    Character
    Xen Kai
    World
    Gilgamesh
    Main Class
    Machinist Lv 70
    I am getting this same error on two different computers. Tried the stuff in the post above and it did not fix it
    (0)

  4. #4
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    Same here, I tried many fixes. Been trying for well over an hour now and nothing is working
    (0)

  5. #5
    Player
    Cubbygamer's Avatar
    Join Date
    Feb 2018
    Posts
    7
    Character
    Xen Kai
    World
    Gilgamesh
    Main Class
    Machinist Lv 70
    There is a guy on another post that can't install the game with similar errors..something must be going on
    (0)

  6. #6
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    I also get script error. Sometimes I can login and get to press the "start" button and get error 2002. I've gotten all the way to select my character to login and get booted in the loading screen. Or it will be the HTTPS system error.

    It's affecting my connection to the forums as well. It times out a lot and only works at times. All other SE/FFXIV related websites seem to be working fine though
    (0)
    Last edited by Mendalas; 08-04-2019 at 11:05 AM.

  7. #7
    Player
    Sunarine's Avatar
    Join Date
    Aug 2013
    Posts
    43
    Character
    Sunarine Phoenixfire
    World
    Coeurl
    Main Class
    Conjurer Lv 54
    Issue with Rogers ISP. Affecting users in southern Ontario.
    (1)

  8. #8
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    Makes sense. I'm with Rogers and live in Southern Ontario
    (0)

  9. #9
    Player
    Sunarine's Avatar
    Join Date
    Aug 2013
    Posts
    43
    Character
    Sunarine Phoenixfire
    World
    Coeurl
    Main Class
    Conjurer Lv 54
    A vpn will bypass their filtering problems and allow you to connect until they fix it.
    (0)

  10. #10
    Player
    Mendalas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa Lominsa
    Posts
    198
    Character
    Mendalas Dragoonai
    World
    Balmung
    Main Class
    Astrologian Lv 100
    I have no idea how to do that haha. They will fix it eventually. Ticket is submitted and they are aware of the issue. I have some TV shows to catch up on in the mean time.
    (0)

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