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  1. #1
    Player
    Velettelei's Avatar
    Join Date
    Jul 2019
    Posts
    1
    Character
    Velette Lei
    World
    Coeurl
    Main Class
    Summoner Lv 80

    So I cant patch my game since 5.05 was released this morning

    As the title says I cant patch my game last night everything was fine I could login no problem. is this due to ddos that i cannot patch my game?


    Edit: For more information on this issue I have been deleting the patch data and a about halfway through it becomes corrupted again. Any help or suggestions to prevent this from happening again would be awesome

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Sapph\OneDrive\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (12 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS F.20
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16263.563MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18695.563MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.241GB SYSTEM_FREEDISC_SPACE 178.073GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 498.384GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 3GB
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 2988.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8131.781 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_f5db7e3bfd823080\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_f5db7e3bfd823080\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_f5db7e3bfd823080\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_f5db7e3bfd823080\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3160
    SYSTEM_GRAPHICS_DRIVER_DATE 7/16/2019 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speaker/Headphone (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {5465E26F-5F90-4029-B685-92A5FB611F46}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.8688.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/23/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5C349E60-6395-11E9-8003444553540000}
    SYSTEM_INPUT_NAME HP USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    boot
    FINAL FANTASY XIV Forum - Google Chrome
    @Ary - Discord
    Settings
    Settings
    Form1
    Microsoft Text Input Application
    Microsoft Store
    Microsoft Store
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Battle.net
    Express Zip File Compression
    Fallout 76
    HP JumpStart Apps
    Origin
    ProtonVPN
    Steam
    The Elder Scrolls Online
    The Sims 4 Mod Manager version 2.2.0
    Webroot SecureAnywhere
    HP JumpStart Bridge
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    TERA
    HP Support Solutions Framework
    Java 8 Update 221
    ProtonVPN
    Lightshot-5.4.0.35
    Bethesda.net Launcher
    HP JumpStart Launch
    HP ePrint SW
    Intel XTU SDK
    The Sims™ 4
    Java Auto Updater
    HP Registration Service
    HP ePrint SW
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    En Masse Launcher
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    HP Connection Optimizer
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2005 Redistributable
    Sims 4 Tray Importer (S4TI) 1.9.7.4
    Sims 4 Studio
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    HP Customer Experience Enhancements
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    REALTEK Bluetooth Driver
    REALTEK Wireless LAN Driver
    ProtonVPNTap
    HP ePrint SW
    HP Audio Switch
    Minecraft Launcher
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    Facebook Gameroom 1.21.6907.27509
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    HP Support Assistant
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    HP Documentation
    RuneScape Launcher 2.2.4
    Dead Island Riptide
    The Elder Scrolls Online
    FINAL FANTASY XIV Online
    Borderlands 2
    Borderlands GOTY Enhanced
    Dead Island
    HP ePrint SW
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Update for Windows 10 for x64-based Systems (KB4480730)
    Intel(R) Rapid Storage Technology
    Intel(R) Rapid Storage Technology
    HP ePrint SW
    Bonjour
    HP ePrint SW
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    HP ePrint SW
    NVIDIA Ansel
    NVIDIA Graphics Driver 431.60
    NVIDIA GeForce Experience 3.19.0.107
    NVIDIA Optimus Update 37.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 37.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.16
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.19.0.107
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Update for Windows 10 for x64-based Systems (KB4023057)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00003A9C
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001FF0
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000024BC
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000019CC
    C:\Program Files\Webroot\WRSA.exe 00000EB4
    C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.0.39.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe 00002460
    C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_8.2.11.0_x64__v10z8vjag6ke6\win32\OmenCommandCenterBackground.exe 0000027C
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeApp.exe 0000278C
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002034
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.50.38.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 000036D4
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_11906.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000524
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19062.451.0_x64__8wekyb3d8bbwe\YourPhone.exe 000027C4
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001198
    C:\Users\Sapph\AppData\Local\Discord\app-0.0.305\Discord.exe 00003B7C
    C:\Users\Sapph\AppData\Local\Google\Chrome\Application\chrome.exe 00002080
    C:\WINDOWS\Explorer.EXE 00001D98
    C:\WINDOWS\System32\svchost.exe 000032C0
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00000D28
    C:\WINDOWS\system32\DllHost.exe 0000392C
    C:\WINDOWS\system32\SettingSyncHost.exe 00002420
    C:\WINDOWS\system32\conhost.exe 00001C9C
    C:\WINDOWS\system32\sihost.exe 00000F30
    C:\WINDOWS\system32\svchost.exe 00001E24
    C:\WINDOWS\system32\taskhostw.exe 00001044
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002DA8
    C:\Windows\System32\CompPkgSrv.exe 00003654
    C:\Windows\System32\RuntimeBroker.exe 000031D4
    C:\Windows\System32\SecurityHealthSystray.exe 00003224
    C:\Windows\System32\smartscreen.exe 00002994
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003E5C
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000262C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 000021B8
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002284
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D48
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001518
    C:\windows\system32\RtkAudUService64.exe 00003A5C
    D:\Steam\Steam.exe 000032D8
    D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000028A4
    D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002E30
    (0)
    Last edited by Velettelei; 07-31-2019 at 11:47 AM.

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Are you trying to patch the game by using a wireless connection? If so, could you try connecting directly to the router? In addition, is the game application allowed through the fire wall?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)