- Removing someone from your friends list does not remove you from theirs.
- You cannot blacklist players who are offline.
- You cannot blacklist players via chat commands at all as of the Cross Realm update, as the blacklist now requires the player's server, and the /blist command was never updated to support input regarding a player's server. Nearly 3 year old update by the way.
- You cannot blacklist players from the search function.
- You cannot blacklist players from the blacklist pane itself, something the in-game FAQ about blacklisting tells you to do.
- You cannot blacklist players from Moogle Mail--which, naturally, because you are not removed from their friends list when you remove them, they can still send you letters. Also you can't send letters back to them because you removed them from yours.
The only ways you can blacklist someone is by right clicking their name in chat, by targeting them, or from the recent players pane under "contacts." But if you do not have tells enabled, or otherwise are not exposed to them in chat, you cannot blacklist them. If you do not run a duty with them--which obviously you aren't--you cannot blacklist them. If you do not go physically near them, you cannot blacklist them--which most people who are not wanting to continue contact with someone are going to go out of their way to go find them in the world and it goes without saying that it is deeply uncomfortable.
So if they do something like send you a letter and you don't happen to catch them online, you cannot do anything. You cannot blacklist them. You cannot stop the contact.
People are suffering from serious cases of harassment and/or stalking because systems in place don't do enough. The player should feel reasonably secure in dealing with such matters on their own in-game. They shouldn't have to file multiple GM tickets because the game has not given them anywhere near sufficient enough options to rectify the problems on their own.
And half of the problems are just from severe neglect. You could blacklist people from chat before. You could use the Blacklist interface itself to blacklist people. But ever since the cross world update, you are unable to do this anymore. Why?
FFXIV is an mmo competing with other mmos on the market. Those mmos have social systems in place that are readily available, easy to use, and allow a player to rectify harassment on their own without having to file a ton of GM tickets. Please update and fix the social systems in place so that players do not have to go through such hurdles to enjoy your game.
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