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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Have any updates or changes been made to the PC (mandatory and optional)? Could you try changing the compatibility mode? To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.


    Thank you for visiting the Final Fantasy IV Technical Support Forums!
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  2. #2
    Player
    Royaken's Avatar
    Join Date
    Jul 2019
    Location
    Ul'dah
    Posts
    4
    Character
    Royaken Falias
    World
    Famfrit
    Main Class
    Dark Knight Lv 80
    Thanks for keeping up with me! Sorry it's taken me so long to get back to you. The only updates I know of that I did with Windows were when you suggested I check for updates and then also update my drivers. Which did not work.

    However, I have some new info and I'm not sure what's up. I reinstalled one more time just to see if "3rd times the charm" and it worked all week without a single problem. However, after the maintenance last night, I'm crashing again. I haven't done or changed anything since I reinstalled the game this last time after yer last response. The only thing was the maintenance last night. Now I'm crashing again. Thoughts? Thanks so much!

    EDIT: There is a miner difference between how I crashed before and now however. While the circumstance that cause them remain the same, I no longer get a not responding. It simply freezes and I am unable to close the window by almost any means. I even restricts me from pulling up task manager. The only way I've been able to close the window is by beginning to restart the PC and then canceling the restart once it closes FF14.
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    Last edited by Royaken; 08-10-2019 at 10:27 AM.

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Royaken.

    Do you have any overlays open while playing the game (Steam Overlay, Geforce Experience, etc.)? If so, make sure to disable them.

    Is any part of your PC overclocked? Does it seem that anything is overheating?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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