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  1. 07-28-2019 03:01 AM #1
    U5urPator
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    U5urPator's Avatar
    Join Date
    Jul 2019
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    Character
    Okeanos Stormweaver
    World
    Odin
    Main Class
    Gunbreaker Lv 78

    Stuck on "Connecting to Datacenter" screen

    Hello,

    Since a few days, I have the problem, that I can't connect to any data center and get stuck trying to connect with any of them. Trying to close the game makes it crash.

    I've already googled the problem and have done the "fixes" suggested in other threads like opening specific ports and clean booting PC. Also restarted router numerous times and had a reinstall of the game done.

    I am playing on PC, use LAN and have WIN10.

    EDIT: Looking at the traceroute shows the following after 10 mins:

    Any possible fix?

    Regards,

    U5urPator
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    Last edited by U5urPator; 07-29-2019 at 08:56 PM. Reason: Addition of information
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  2. 07-31-2019 06:38 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this start happening? Do you recall anything changing/updating on your PC or home network that coincides with this?

    The trace route you showed doesn't even seem to start, which would make sense if you are having trouble connecting to it. Unfortunately, it doesn't tell us much besides that. Are you able to complete a trace route to any other data centers?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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