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  1. #1
    Player
    LatinaBunny2's Avatar
    Join Date
    Jul 2019
    Posts
    6
    Character
    Reya Gomez
    World
    Balmung
    Main Class
    White Mage Lv 76

    Cancelled my Service Account by accident; Can I ever revive it/use my email again?

    Hello, I'm still new to the game.

    I had a Steam Trial Demo version and I didn't realize that by deleting my Service Account, that I could never make another character with that email ever again for the full Steam game (if I ever get Steam version of the game). I thought it was cancelling the subscription for the Trial only.

    I was wondering if there is a way to get the account back again, or be able to use my email again for the future if I ever get a Steam version of the game?

    I can still see my Trial character's profile here, so is she still in the company's database or something?
    https://na.finalfantasyxiv.com/lodes...cter/26388792/
    https://na.finalfantasyxiv.com/lodes...cter/26388147/
    I tried to inquiry the customer support with a form, but they can't find the character. I still have the Ticket Number for that inquiry, if you need it. Same with the email.

    I'm not sure what to do. I have changed my email, made a new SE account, but can I ever get back my original account?

    I'm just confused. Please help.
    (0)
    Last edited by LatinaBunny2; 07-28-2019 at 06:44 AM. Reason: lots of spelling error