Constant 90002 Errors

[Kalo]

These are driving me up the wall, and tonight it's the worst it's been in a long time. I can barely stay connected for more than 5 minutes at a time sometimes. Seemingly happens at random, where as it used to be mostly when I would zone, now I can be standing still, or doing a dungeon, or just flying across the map on my mount. 90002 doesn't discriminate it would seem.

I have scoured the internet for a solution to my problem and so far have had no luck.

Did several tracerts since learning how to do them and thought to post the results here to get some sort of feed back. Help solving this issue would be greatly appreciated SE.

Microsoft Windows [Version 10.0.17134.885]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Users\mark>tracert 204.2.229.10

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 1 ms 1 ms 1 ms hitronhub.home [192.168.0.1]
2 12 ms 11 ms 14 ms CPEf0f2495ddf53-CMf0f2495ddf50.cpe.net.cable.rogers.com [99.233.56.1]
3 17 ms 11 ms 8 ms 24.156.158.65
4 10 ms 11 ms 15 ms 9004-cgw01.ym.rmgt.net.rogers.com [69.63.253.198]
5 11 ms 13 ms 12 ms 9403-cgw01.bloor.rmgt.net.rogers.com [209.148.235.229]
6 20 ms 20 ms 19 ms 209.148.229.226
7 26 ms 27 ms 27 ms 209.148.231.58
8 85 ms 85 ms 56 ms ae-11.r07.nycmny01.us.bb.gin.ntt.net [140.174.28.13]
9 28 ms 29 ms 34 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
10 87 ms 84 ms * ae-4.r22.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
11 * 87 ms * ae-0.r23.sttlwa01.us.bb.gin.ntt.net [129.250.6.30]
12 116 ms 112 ms 112 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
13 118 ms 125 ms 116 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
14 112 ms 116 ms 113 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
15 117 ms 118 ms 119 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
16 119 ms 121 ms 124 ms 204.2.229.234
17 115 ms 115 ms 114 ms 204.2.229.10

Trace complete.

C:\Users\mark>tracert 204.2.229.10

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 <1 ms 1 ms <1 ms hitronhub.home [192.168.0.1]
2 13 ms 13 ms 11 ms CPEf0f2495ddf53-CMf0f2495ddf50.cpe.net.cable.rogers.com [99.233.56.1]
3 13 ms 11 ms 23 ms 24.156.158.65
4 10 ms 12 ms 11 ms 9004-cgw01.ym.rmgt.net.rogers.com [69.63.253.198]
5 10 ms 18 ms 9 ms 9403-cgw01.bloor.rmgt.net.rogers.com [209.148.235.229]
6 16 ms 35 ms 47 ms 209.148.229.226
7 28 ms 25 ms 26 ms 209.148.231.58
8 28 ms 25 ms 33 ms ae-11.r07.nycmny01.us.bb.gin.ntt.net [140.174.28.13]
9 27 ms 38 ms 31 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
10 * 87 ms 89 ms ae-4.r22.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
11 100 ms * 86 ms ae-0.r23.sttlwa01.us.bb.gin.ntt.net [129.250.6.30]
12 110 ms 128 ms 125 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
13 117 ms 114 ms 116 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
14 113 ms 120 ms 113 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
15 153 ms 189 ms 117 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
16 119 ms 121 ms 125 ms 204.2.229.234
17 116 ms 115 ms 115 ms 204.2.229.10

Trace complete.

C:\Users\mark>tracert 204.2.229.10

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 1 ms 1 ms 1 ms hitronhub.home [192.168.0.1]
2 22 ms 13 ms 10 ms CPEf0f2495ddf53-CMf0f2495ddf50.cpe.net.cable.rogers.com [99.233.56.1]
3 13 ms 11 ms 12 ms 24.156.158.65
4 11 ms 11 ms 10 ms 9004-cgw01.ym.rmgt.net.rogers.com [69.63.253.198]
5 40 ms 21 ms 19 ms 9403-cgw01.bloor.rmgt.net.rogers.com [209.148.235.229]
6 19 ms 19 ms 31 ms 209.148.229.226
7 27 ms 25 ms 33 ms 209.148.231.58
8 27 ms 28 ms 26 ms ae-11.r07.nycmny01.us.bb.gin.ntt.net [140.174.28.13]
9 26 ms 29 ms 27 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
10 * 86 ms 87 ms ae-4.r22.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
11 * * * Request timed out.
12 111 ms 112 ms 110 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
13 116 ms 115 ms 123 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
14 113 ms 118 ms 125 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
15 115 ms 117 ms 139 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
16 * 119 ms 262 ms 204.2.229.234
17 117 ms 121 ms 115 ms 204.2.229.10

Trace complete.

It's clearly having issues at steps 10 and 11 every time, and even 16 on the last. Whatever that means. I'm not very computer savvy.

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums. I apologize for the delay in our response.

According to your trace routes, you seem to be experiencing some instability along your way to the server. This can be seen early on with some inconsistent return times (the same node will see a 19 ms return then a 40 ms return, for example). This only gets worse as you move away from your location. The return times get worse and you drop several packets (represented by the asterisks).

Unfortunately, since this likely stems from outside of your home network, there is little in the way of troubleshooting we can provide for your router or PC. I'd suggest contacting your ISP and making a report with them.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.