yeah I would love for them to streamline the process and be more prompt. But since it doesn't seem to be an issue on the JP side the magnitude of the problem seems to get lost in translation. I remember ppl asking for the right click to report RMT spam for years and they would always say to just report to the STF. From what I recall (I could be wrong) Yoshida logged into Jenova for a visit one day, saw all the RMT spam, and then the option got added in within a few months.