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  1. #1
    Player
    BoldKINGSTER's Avatar
    Join Date
    Jul 2019
    Posts
    4
    Character
    Garold Garoldini
    World
    Malboro
    Main Class
    White Mage Lv 58

    ffxiv_dx11.exe errors

    Not sure why it's happening. Started happening a couple days ago, but not as fluently as it has been today. Crashed about 5 times today. I would really like some help on the matter. Here's the error codes I've been getting:
    ffxiv_dx11.exe+32D190
    ::34D95D
    ::17C9AD
    ::17CBE3
    ::8F31F
    ::54FE5
    ::58125
    ::11A1FBF
    (1)

  2. #2
    Player
    Zazay's Avatar
    Join Date
    Jun 2017
    Location
    Limsa Lominsa
    Posts
    178
    Character
    Y'mhitra Rhul
    World
    Lich
    Main Class
    Scholar Lv 74
    Currently experiencing the same problems (Louisoix | Chaos DC)
    (0)
    Last edited by Zazay; 07-26-2019 at 02:09 AM.
    Life is a journey, not a destination. - Ralph Waldo Emerson

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    Do you notice any pattern to the crashes? Does it only happen in certain areas or while doing certain actions?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  4. #4
    Player
    BoldKINGSTER's Avatar
    Join Date
    Jul 2019
    Posts
    4
    Character
    Garold Garoldini
    World
    Malboro
    Main Class
    White Mage Lv 58
    It started happening about a week ago, and I did install f.lux for a little while, then once these errors started happening I thought maybe that was it. So I uninstalled it hoping that would fix the issue. But I'm still having errors, the errors this time both happened in Ul'Dah same exact location (right in front of the Independent Importer next to the Adventurer's Guild), I didn't move and it error-ed out once again in the same spot.
    I had two separate sets of error codes this time. The first set:
    nvwgf2umx.dll+F5108C
    ::CB0648
    ::CF5658
    ::3A2EBD
    ::3A2D69
    ::39A02D
    ::BFB2BA
    ::12A62DC

    And the second set:
    ffxiv_dx11.exe+2F4CA8
    ::2F4BDA
    ::2F4A9E
    ::2F4D62
    ::2F705D
    ::1A0722
    ::11EFD29
    KERNEL32.DLL+17974

    Also where do you want me to submit the system report?
    (0)
    Last edited by BoldKINGSTER; 07-30-2019 at 11:43 AM.

  5. #5
    Player
    BoldKINGSTER's Avatar
    Join Date
    Jul 2019
    Posts
    4
    Character
    Garold Garoldini
    World
    Malboro
    Main Class
    White Mage Lv 58
    The other crashes (first couple crashes with the original codes I sent) seemed to happen when trying to get to the start screen of the game itself, and I remember it happening while I was trying to do a dungeon. It was the Aurum Vale, and it happened pretty early on, like the first little section. Game error-ed out and decided to try to get back on cause I was in the middle of a dungeon and it decides to error out on me again in the same spot without really moving. This dungeon was a couple days ago. And I remember playing and beating this dungeon not even a week before these errors started happening.
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply BoldKINGSTER.

    You can simply paste the System Report onto your forum post.

    Also, what have you tried so far to alleviate the issue?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  7. #7
    Player
    Genosho's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Genosho Yaratanosho
    World
    Balmung
    Main Class
    Dragoon Lv 100
    I had this problem after updating Windows 10 to to build 18362.239 (KB4507453) as did my spouse. Uninstalling the update fixed the problem. Don't know 100% if its the issue but after getting the DX errors constantly, this stopped it.
    (0)

  8. #8
    Player
    BoldKINGSTER's Avatar
    Join Date
    Jul 2019
    Posts
    4
    Character
    Garold Garoldini
    World
    Malboro
    Main Class
    White Mage Lv 58
    What part of the system report do you need (system information, application information, etc.)? Or did you need all of it? Also as far as having tried to alleviate the issue I haven't changed anything to my system or game configuration since the last message. But the last couple times I've played it hasn't error-ed out on me.
    (0)

  9. #9
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply.

    Could you post the whole system report? When the game crashes, are there any programs running the background? Do you have any overlays running at the same time as the game?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)