Petition / Unaccpetable issue about server merger.

[Mrfox0707]

What it sounds like is he had no idea what the mergers were about
he did no research

and then when he went to "apply" to balmung even though he did not have to, he saw it was closed and clicked on ragnarok(im guessing this is where, forget where you said hes going) since that was the only open choice.

he was not forced to go anywhere, he chose to do so out of pure ignorance


thats the ONLY thing i can think of, he was not randomly selected for any process, he messed up obviously since he failed to read what he was supposed to do

This^ Or this is a total fake post by a troll. the screenshot posted looks like it was typed up in the note pad program on your PC. Looks official though. Good job with that. If it is real i'm sure we will see a dev post and good luck to your friend.

[Nikita]

Umm ok this is where it gets "fishy". If he misclicked a different server, it wouldnt have told him he was randomly selected like you told us.

[Majidah]

Maybe your friend is actually a clone of the real one and he was bred for organ harvesting. Now the real one in the outside world had an accident, and he won this "lottery" to jump servers when in fact he's going to get gutted.









anyone?

[syntaxlies]

Server Mergers.
I knew it was coming and was fine with what. Forums stated they wanted and changes were made. I was fine with them for the most part. Now I have an issue that really upsets me.

My good friend, Primus Cerious, is being FORCED to change servers away from Besaid/Balmung. He is a PAYING customer and never stopped paying during the server merger time. SE is forcing him to change servers. They told him he was randomly selected for this, a paying customer, and the decision was final. I find this totally uncalled treatment of a FF14 player.

He doesn't want to change servers at all. He was happy saying on Besaid/Balmung. I don't think any paying customer should be forced to change servers. I still upsets me to the point on considering changing MMOs. It is not right that a paying player is going to lose his chosen gaming community against his will. I'm losing a good friend, that I got my first moogle kill with, for a merger that is intended to bring more players for us to play with.

Let SE know this is not how we as customers should be treated.

Let SE know if is unfair to randomly force people off their server.

Let SE know that you support Primus Cerious staying on besaid/Balmung.

This isn't a petition for a new spell, gear, drop, or bunny girls. This is for another player. Another player that could of been YOU.

[Majidah]

I still wanna see the "congratulations! you've been randomly selected to be moved from server!" email

[Delsus]

Sounds like a missunderstanding to me, he clicked to go on Balmung, but it said he couldnt so either doesnt know where he was going or clicked another one, now he cant move.

He doesnt want to admit his mistake so comes up with a story to blame it on SE (theres alot of that going around) to attempt to get moved back.

There has been no one else with the "being randomly moved" problem so I am 99.999% certain that the problem lies between the chair and keyboard.

[darkstarpoet1]

i only went to page 3 reading, but don't see this mentioned. you know if you are on one of the servers going to balmung you do not have to select to go there, right? it looks like you were manually trying to select to go there since that's the server you were projected to go to. if that server was full, yes, you wouldn't be able to manually select it, but it should send you there anyways.

double check your profile and see what server you are "set" to join to make sure you aren't going there even though you didn't select it.

[syntaxlies]

There is always the chance that hes not as good of a friend as you think and switched servers and said they made him.

[Klive]

For the sake of argument, I'll say it is Priums' fault. He misunderstood and swapped servers on accident. Does it matter? "The customer is always right" is a common business saying for a reason. If he misunderstood how the system was going down, that is SE's problem.

I've worked customer server and tech support. The customer not understanding how a product or system work is your company's problem. If you do not, as a company, want to make sure the customer is happy with your system, the customer goes somewhere else; your competitor gets your business. Primus could be at 100% fault, still SE's problem. He plays this game for social interaction and to enjoy a SE product. Refusing to help a paying customer, even when it is their fault, to achieve this product's end goals is a fantastic way to lose business. There is a reason every company has customer service phone line, tech support, ect. There is a reason a restaurant will send you free food coupons if you call corporate with an issue.

I'll use myself as an example, I no longer a auto repair chain because of bad customer and tell everyone to not to go them. This was a chain I used for a few years, but one horrible customer service incident and I use their competitor now.

Honestly, not handling this issue with honest to god seriousness is just bad company customer service.

[Dragon]

Why would I want to transfer to a server I'm already on..this makes no sense. So now I cant cancel the transfer they gave me nor can I transfer back to my original server.

Doesn't look right...

It's an SE email, or at least styled to be one. This is one of the responses I got from them when I forgot my POL password a couple of years ago.

Now, whether or not this situation is fact or fiction is a completely different question.

Really? Interesting, as I thought SE had a "Do not reply to this email address" thing going on.