Unreasonable Lag and disconnects after certain hour, Network Issues

[Praesidium]

Hello, since yesterday night I've (and more people) have been experiencing problems with the server where we get disconnected every other minute and work with almost 0 receiving data while we're online.

Rest of the internet works perfectly.




Any packet test that I do always results everything aswell.

Traceroute is this one.



Thanks in advance

[Hugedeal]

Are you getting in instances only or outside i seem to be unable to do 24 man raids, i get around 6 or 7 disconects and during fights i might as well go afk cuz everything gets frozen.... is any1 having same issue please post it here so square does something bout it -.-

[Klauth]

Also same ISP as Praesidium (MEO) near Lisbon, pinged all datacenters and only getting time outs in chaos/light 195.82.50.9 with constant disconects ingame open areas and instanced content, 100% unplayable everytime i login.

[Minakoh]

Facing the same issue, same ISP although with a different location. Multiple 90006 errors in both instances and open areas. 10105's during loading screens and 2002's when attempting to reconnect. Chaos data center.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums. I apologize for the delay in our response.

When exactly did this start happening? Has anything about the issue changed since you posted this?

You mentioned a trace route, correct? If you posted it, I'm having trouble seeing it.

What have you tried so far to alleviate the issue?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[exia_darkmatter]

This happens to me as well. Since the last DDoS attack to NA servers the lag is constant all day long, and I stop receiving packages leading into disconnections. I play on PlayStation 4 from South America (Chile) so my only option to play is in NA servers.

Never had this issue before, been playing perfectly fine until yesterday (07/25). I play in Gilgamesh, and when I try any instance I get huge amounts of lag, even when I try rotations in training dummies I have lag enough to stop what I'm doing.

Checked my internet service three times with my ISP and I'm sure it is not a problem in my internet service.

I wonder if this problem is massive or not but it is something that must be addressed.

[Xeros_cl]

Same Issue as exia_darkmatter. At this moment the game is unplayable

PS4 from Chile with good internet connection




This is the ping I get from Primal server

C:\Users\mjime>ping 204.2.229.10 -n 20

Haciendo ping a 204.2.229.10 con 32 bytes de datos:
Respuesta desde 204.2.229.10: bytes=32 tiempo=189ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=186ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=184ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=184ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=185ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=184ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=184ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=186ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=183ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=186ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=186ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=186ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=187ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=184ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=185ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=185ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=206ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=188ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=185ms TTL=52
Respuesta desde 204.2.229.10: bytes=32 tiempo=187ms TTL=52

Estadísticas de ping para 204.2.229.10:
Paquetes: enviados = 20, recibidos = 20, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 183ms, Máximo = 206ms, Media = 186ms


This is the traceroute I took with my laptop

Traza a 204.2.229.10 sobre caminos de 30 saltos como máximo.

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Tiempo de espera agotado para esta solicitud.
3 16 ms 13 ms 58 ms 192.168.51.6
4 15 ms 13 ms 11 ms 192.168.15.1
5 18 ms 16 ms 15 ms 94.142.103.97
6 122 ms 121 ms 121 ms 94.142.118.221
7 149 ms 126 ms 134 ms 94.142.120.28
8 122 ms 117 ms 115 ms 213.140.37.13
9 118 ms 117 ms 114 ms 84.16.15.160
10 119 ms 120 ms 119 ms ae-12.r04.miamfl02.us.bb.gin.ntt.net [129.250.9.85]
11 117 ms 119 ms 116 ms ae-6.r20.miamfl02.us.bb.gin.ntt.net [129.250.3.141]
12 137 ms 139 ms 159 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
13 181 ms 184 ms 182 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
14 187 ms * 189 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
15 209 ms 188 ms 184 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
16 188 ms 189 ms 187 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 185 ms 185 ms 189 ms 204.2.229.234
18 207 ms 189 ms 186 ms 204.2.229.10

Traza completa.

[Rhemor]

Same Issue as Xeros_CL and exia_darkmatter, keep getting a 90006 error.