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  1. #1
    Player
    Atasky's Avatar
    Join Date
    Jul 2019
    Posts
    1
    Character
    Azura Skybreaker
    World
    Mateus
    Main Class
    Gladiator Lv 70

    Launcher system error -2146697211 HHTPS system error

    Hello, got this error popping up today when I for the second time tried to start the game. First time there was no problem (think there was a tiny update to the launcher/game this morning if I remember right too - maybe it's related?) then I turned off the PC and then on again later to log back in to the game and now this error pops up. It happens too on my laptop so doesn't matter what PC I use.

    https://imgur.com/E2C79Lh (screenshot of the launcher error)

    I've googled the problem and tried changing various settings for IE without any luck that I found my way to through different troubleshoot posts on the forum/other webpages. Restarted the PC, restarted steam, resetted my router and still nothing. Tried to reinstall the game and nothing there either. Tried to run the launcher as admin didn't help either. Also tried to cancel all processes in the Task Manager in the Start tab on start up without that making any difference. Is it my router? Is it the game patch? I don't know what to do now.


    My specs:


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Milla\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS 1.40
    SYSTEM_LANGUAGE dansk (International indstilling: dansk)
    SYSTEM_MEMORY 8157.059MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 11613.059MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.967GB SYSTEM_FREEDISC_SPACE 69.201GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 960
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4053.313 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4078.529 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3136
    SYSTEM_GRAPHICS_DRIVER_DATE 7/3/2019 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelsk
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 960
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4053.313 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4078.529 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4b310b124a4f2d9f\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3136
    SYSTEM_GRAPHICS_DRIVER_DATE 7/3/2019 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelsk
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Hovedtelefoner (2- SteelSeries Siberia v3 Prism)
    SYSTEM_SOUND_DEVICE_ID {33B1EB46-D2A2-43CA-B185-83A3D37271D2}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Engelsk
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Acer K242HL (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {3F3D5421-457B-4B88-BA0F-F4B01D821375}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0016
    SYSTEM_SOUND_DRIVER_LANGUAGE Engelsk
    SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mus
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Tastatur
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E0E880-5ADD-11E8-8003444553540000}
    SYSTEM_INPUT_NAME USB KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E0E880-5ADD-11E8-8001444553540000}
    SYSTEM_INPUT_NAME ROCCAT Kiro Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 572 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E0E880-5ADD-11E8-8002444553540000}
    SYSTEM_INPUT_NAME SteelSeries Siberia v3 Prism
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E33270-5ADD-11E8-8006444553540000}
    SYSTEM_INPUT_NAME ROCCAT Kiro Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3E33270-5ADD-11E8-8004444553540000}
    SYSTEM_INPUT_NAME USB KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Skype
    Launcher system error -2146697211 HHTPS system error – Google Chrome
    Steam
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Battle.net
    Google Chrome
    McAfee LiveSafe
    Steam
    TeamViewer 14
    Uplay
    World of Warcraft
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Intel(R) Trusted Connect Services Client
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    McAfee WebAdvisor
    OpenOffice 4.1.5
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    Google Update Helper
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
    Realtek Ethernet Controller Driver
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Intel® Chipset Device Software
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft VC++ redistributables repacked.
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Krita (x64) 4.1.7
    FINAL FANTASY XIV Online
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Intel(R) Chipset Device Software
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Ansel
    NVIDIA Kontrolpanel 431.36
    NVIDIA Grafikdriver 431.36
    NVIDIA GeForce Experience 3.19.0.107
    NVIDIA Optimus Update 37.0.0.0
    NVIDIA PhysX-systemsoftware 9.19.0218
    NVIDIA Opdateringer 37.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD-lyddriver 1.3.38.16
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.19.0.107
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Intel(R) Trusted Connect Service Client x64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft VC++ redistributables repacked.
    Intel(R) Management Engine Components
    Intel(R) ME UninstallLegacy
    Update for Windows 10 for x64-based Systems (KB4023057)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002DC4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002010
    C:\Program Files (x86)\Steam\Steam.exe 0000055C
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001938
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000024D8
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001A78
    C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe 00002C38
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001DEC
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00000710
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002C14
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00000700
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001758
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00000538
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 00001F50
    C:\Users\Milla\AppData\Local\Discord\app-0.0.305\Discord.exe 00001198
    C:\Windows\Explorer.EXE 00000548
    C:\Windows\System32\RuntimeBroker.exe 000016FC
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000006F8
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000012B8
    C:\Windows\system32\ApplicationFrameHost.exe 00000620
    C:\Windows\system32\DllHost.exe 000022A8
    C:\Windows\system32\conhost.exe 00003164
    c:\program files\common files\mcafee\modulecore\ModuleCoreService.exe 000002B4
    c:\windows\system32\sihost.exe 00002B98
    c:\windows\system32\svchost.exe 00002F60
    c:\windows\system32\taskhostw.exe 00001370

    Okay found the solution to my problem: Adding https://frontier.ffxiv.com/ to the list of trusted pages in the IE browser.

    I can't delete my post though so just decided to add my solution at least if others had the same problem.
    (0)
    Last edited by Atasky; 07-19-2019 at 05:54 AM. Reason: Solution found

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