I'm having the same problem. It's extremely frustrating. I can run all other games with no issue, but FF14 will get me a directx 11 error then crash out. I finally was able to play some tonight and I've crashed twice in 30 minutes. I's disheartening as I want to play but can't....I don't fiddle with my GPU settings so it's essentially still using factory. I'm using an AMD RX 580. This began when Shadowbringers came out but it's occurring more often since the patch this week. I technically use DX12, not 11.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\David\Documents
ProxyEnable 0
ProxyServer 104.155.220.145:3128
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/26/15 18:42:03 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 24475.789MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25275.789MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.800GB SYSTEM_FREEDISC_SPACE 26.006GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 244.141GB SYSTEM_FREEDISC_SPACE 129.773GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 443.229GB SYSTEM_FREEDISC_SPACE 308.362GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 244.141GB SYSTEM_FREEDISC_SPACE 108.337GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8172.219 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12237.895 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0342855.inf_amd64_e2ef814e68f7dc8c\B342717\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0342855.inf_amd64_e2ef814e68f7dc8c\B342717\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0342855.inf_amd64_e2ef814e68f7dc8c\B342717\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0342855.inf_amd64_e2ef814e68f7dc8c\B342717\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.11015.5009
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (HyperX Virtual Surround Sound)
SYSTEM_SOUND_DEVICE_ID {3DD52203-9AC7-4C2D-95A7-3EB2E8DF9A17}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F458C7F8-333D-4C9D-BB43-71C132FF55B8}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC4FBC00-AE5E-11E5-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E9092CE0-2ED2-11E4-8001444553540000}
SYSTEM_INPUT_NAME XBOX 360 For Windows (Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {DC4FBC00-AE5E-11E5-8002444553540000}
SYSTEM_INPUT_NAME Rival Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4436A90-3B4F-11E3-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries HID Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB952EF0-3CEB-11E9-8001444553540000}
SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB952EF0-3CEB-11E9-8002444553540000}
SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DC4FBC00-AE5E-11E5-8003444553540000}
SYSTEM_INPUT_NAME Rival Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B6D2D620-3B50-11E3-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries HID Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27A4FA40-3B51-11E3-8003444553540000}
SYSTEM_INPUT_NAME Steelseries Consumer
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 64 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E4FE360-AE60-11E5-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex [RAW] Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
DirectX Diagnostic Tool
6. Activ[E H]ate - Blood Roses - Winamp
Microsoft Text Input Application
Netflix
Netflix
Microsoft Store
Microsoft Store
Game keeps crashing with various errors while playing. (Screenshot attached!!!) - Mozilla Firefox


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 NPAPI
Adobe Flash Player 32 PPAPI
Battle.net
BitRaider Streaming Client
Diablo III
Dropbox
Firebird 2.5.2.26540 (Win32)
FrostWire 6.7.8
Google Chrome
Heroes of the Storm
HP LaserJet P1000 series
Samsung Kies
K-Lite Mega Codec Pack 9.9.5
Mozilla Thunderbird 60.8.0 (x86 en-US)
Mozilla Maintenance Service
Canon MP Navigator 3.0
OpenAL
Origin
Overwatch
PunkBuster Services
Rockstar Games Social Club
SHOUTcast Source DSP Plug-in v2
SpeedFan (remove only)
StarCraft
StarCraft II
Steam
Tabletop Simulator
FINAL FANTASY XIV: A Realm Reborn
Uplay
Winamp
Nero ShowTime
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Games Launcher
OpenOffice 4.1.6
MarketResearch
Microsoft XNA Framework Redistributable 3.1
Nero PhotoSnap Help
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Nero InfoTool Help
Nero StartSmart Help
Java 8 Update 211
Samsung Magician
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Nero DriveSpeed
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
AI Suite II
Nero Recode
HiPatch
Hi-Rez Studios Authenticate and Update Service
AMD User Experience Program Installer
Nero Vision
Java Auto Updater
Nero StartSmart OEM
Sapphire TRIXX 6.4.0
neroxml
hppMSRedist
NeroExpress
Nero 9 Essentials
Nero Vision Help
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Nero Disc Copy Gadget Help
Google Update Helper
Nero CoverDesigner
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
4K Video Downloader 4.4
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Samsung Kies
Nero StartSmart
Nero BurnRights
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
QuickTime 7
Nero Express Help
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
Nero DiscSpeed
NVIDIA PhysX
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
AMD Settings
Nero PhotoSnap
Apple Software Update
Microsoft Visual C++ 2005 Redistributable
MSI to redistribute MS VS2005 CRT libraries
ImagXpress
Google Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC
Extended Asian Language font pack for Adobe Reader XI
Nero Recode Help
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
DolbyFiles
@BIOS
Advertising Center
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Nero ControlCenter
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Apple Application Support (32-bit)
Devil May Cry HD Collection: Devil May Cry HD
Cisco VideoGuard Player
Launcher Prerequisites (x64)
HP Customer Experience Enhancements
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Nero DiscSpeed Help
Nero CoverDesigner Help
Microsoft XNA Framework Redistributable 4.0 Refresh
Nero ShowTime
Nero Online Upgrade
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Asmedia ASM104x USB 3.0 Host Controller Driver
Nero DriveSpeed Help
Nero Installer
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Nero Disc Copy Gadget
hppusgP1000
Nero ControlCenter
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
HP Support Solutions Framework
Nero BurnRights Help
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Nero InfoTool
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Cambridge Silicon Radio Ltd. (USBSPI) USB (04/19/2016 4.0.0.0)
Windows Driver Package - Cambridge Silicon Radio Ltd. (CSRBC) USB (04/18/2016 4.0.0.0)
AMD Software
BlueStacks App Player
CCleaner
CPUID CPU-Z 1.86
Firestorm-releasex64
K-Lite Codec Pack 9.9.9 (64-bit)
Microsoft Mouse and Keyboard Center
Mozilla Firefox 68.0.1 (x64 en-US)
NVIDIA Drivers
Transistor
Baldur's Gate II: Enhanced Edition
River City Ransom: Underground
Golf With Your Friends
Wallpaper Engine
Battle Chasers: Nightwar
SOULCALIBUR VI
Amnesia: The Dark Descent
MONSTER HUNTER: WORLD
Black Desert Online
DRAGON BALL FighterZ
DEEP SPACE WAIFU: NEKOMIMI
DISSIDIA FINAL FANTASY NT Free Edition
SteelSeries DTS Headphone X
SteelSeries Engine
SteelSeries Engine 3.13.6
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.51.0
WinRAR 5.00 beta 6 (64-bit)
Catalyst Control Center Next Localization SV
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Catalyst Control Center Next Localization KO
Canon MP160
Catalyst Control Center Next Localization DA
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft .NET Framework 4.5.2
Catalyst Control Center Next Localization CS
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization NL
AMD Settings
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization DE
Epic Games Launcher Prerequisites (x64)
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization EL
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization ES
Microsoft Silverlight
Catalyst Control Center Next Localization TR
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization ES
Microsoft Application Error Reporting
Catalyst Control Center Next Localization BR
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Catalyst Control Center Next Localization FI
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
iTunes
Catalyst Control Center Next Localization IT
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
Apple Application Support (64-bit)
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization CHT
Apple Mobile Device Support
Catalyst Control Center Next Localization IT
Update for Windows 10 for x64-based Systems (KB4023057)
AMD Problem Report Wizard
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization DE
Microsoft Security Client
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization NO
AMD User Experience Program Installer
Catalyst Control Center Next Localization NO
Microsoft Mouse and Keyboard Center
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization JA
Branding64
Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\AI Suite II\Remote GO!\AssistTools\WiFile\WiFileTransfer.exe 00002788
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002D54
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002500
C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe 00002724
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001924
C:\Program Files (x86)\Steam\Steam.exe 00002104
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001F38
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001C60
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000EC4
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00001118
C:\Program Files (x86)\Winamp\winamp.exe 00002894
C:\Program Files (x86)\Winamp\winampa.exe 000027C0
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 0000247C
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 00001CFC
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 00001B88
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000021E8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19051.16210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000012C0
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002F6C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19062.451.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002058
C:\WINDOWS\Explorer.EXE 00001B74
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002F74
C:\WINDOWS\system32\DllHost.exe 00002E6C
C:\WINDOWS\system32\SettingSyncHost.exe 00002118
C:\WINDOWS\system32\sihost.exe 00000CA0
C:\WINDOWS\system32\svchost.exe 00002F04
C:\WINDOWS\system32\taskhostw.exe 00001898
C:\WINDOWS\system32\wwahost.exe 00002FC8
C:\Windows\System32\CompPkgSrv.exe 00001EBC
C:\Windows\System32\RuntimeBroker.exe 00000D00
C:\Windows\System32\SecurityHealthSystray.exe 00000B7C
C:\Windows\System32\dxdiag.exe 00001E80
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00000CE0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000016E4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00000C48
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020A8