Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums. I apologize for the delay in our response.

According to your System Report, your graphics card drivers are a bit out of date. You mentioned updating your graphics card drivers, correct? Was this after you made the System Report?

If you have not tried it already, please try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

This is a laptop, correct? Do you have way to check temperatures? Is any part overheating or are any vents being obstructed?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!