I've had some of my questions answered in NN and at other times it's ignored. Well, I don't think it's ignored on purpose, it's just at the time that I've asked questions that tend to get ignored, there's a lot of chat going on, maybe mentor helping another new player or they're just generally chatting about something. I don't take this to heart, I'll just let them talk and when the NN is quiet again, and if I remember to, I'll ask the question again and it'll usually get answered.

Though saying that, I have had a bad experience with NN on the same server but on a different character, which was quite a long time ago. Since then the people that I had issue with have actually stopped playing the game or have left the NN chat. I must admit it did put me off using the NN but after taking a long break from the game and returning I haven't found NN bad at all. In fact the only things I have seen is the mentors kicking people for being disruptive.