I unfortunately have had the same issue, both when i was mentor and then again as a returning player. It's just a gian meme/drama center and really the poor new guys get outright ignored.

I saw to many people with mentor jsut for the crown/NN to bs around. So i took my leave, since my reason for joining it was to genuinely help new/returning players.

I really wish it. Was moderated more, but even though i don't have mentor status anymore I'll still help people figure out content and where to go if they ask me.