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  1. 07-17-2019 04:05 AM #1
    Vikram
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    Jul 2019
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    Character
    Vikram Potoooooooo
    World
    Mateus
    Main Class
    Scholar Lv 80
    Thing is the other internet service I can connect to is a free, super low wifi public signal that is near my home. So I can't rely on it for playing. I think I will contact my ISP but I have no idea of what to tell them for them to help me. Like "I try to connect to an MMO game and it gives me an error and the support of the game thinks is your fault?" :P Seriously, I have no idea how to address my problem properly for my ISP technical support. Can you help me with that?

    Thanks for everything you've done so far.
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  2. 07-23-2019 04:00 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Thank you for the reply Vikram. I apologize for the delay in our response.

    When contacting your ISP, simply explain the situation to them. Explain that you are having trouble connecting to a service and have tried some troubleshooting already.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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