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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? Have you tried things such as resetting the router and changing the Internet Explorer settings? If not, please try the following:

    Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    Vikram's Avatar
    Join Date
    Jul 2019
    Posts
    4
    Character
    Vikram Potoooooooo
    World
    Mateus
    Main Class
    Scholar Lv 80
    Hi! Thanks for answering.

    I've been experiencing the error since last Monday.

    I've tried already what you asked me to do before posting here and I tried it again today. It still gives me the same error.
    (0)