Thank you for the reply.

Have any updates or changes been made to the PC? Does this crash happen anywhere else in game? Could you try running the game in DX 9 mode?

Another thing you try is changing the compatibility. To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select Windows 7.

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