DX Errors and fatal crashes in SHB content

[Lustera]

Hello, as many here have posted, I've been getting DX crashes (both on DX9 and 11) with my Nvidia hardware. I don't know if this is the same for everyone else, but I've only been getting these crashes in Shadowbringers dungeons/raids. They can occur as early as the opening cutscene to enter or logging back into the game, but so far these are the only zones in which my game crashes; 2.0-4.0 instances have been just fine.

This issue only started occurring very recently (within the week) as I had no crashes doing the MSQ from the launch of Shadowbringers as well as farming content daily.

Please look into this for hotfix, thank you.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Do you recall anything changing/updating on your PC that coincides with this?

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Sub-Xero]

I've had the exact same issue and it's only during ShB content. Not only is it only during ShB content, but it only happens whenever a boss is doing a big move and a lot of effects are going off. That is literally the only time it occurs. I had no problems prior to Shadowbringers and I have changed nothing on my end. I have done everything suggested on these forums by the moderators and nothing has fixed it.