Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Your route to the server is designated by your ISP. If you are having issues without using a VPN or some other rerouting program, then you are experiencing some trouble before you get to the server.

In this case, I'd recommend contacting your ISP and making a report with them.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!