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  1. 07-14-2019 02:23 AM #1
    Coblin
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    Coblin Saurfang
    World
    Excalibur
    Main Class
    Warrior Lv 80

    Unable to put in login info

    I've tried reinstalling, firewall shinnanigans, clearing browser cache etc.. and the text boxes to type in my login info just don't show up, heres a link: https://cdn.discordapp.com/attachmen...gdXiqEOH6X.png

    Any suggestions on what to do? I'm in the NE US region.
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  2. 07-14-2019 02:27 AM #2
    Werewolf
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    Lou Lupus
    World
    Midgardsormr
    Main Class
    Ninja Lv 90
    Having the exact same issue, was working fine early this morning then went to log in a little later and no login information boxes.

    Also tried on my laptop and that is doing the same thing, so not an issue with the computer.

    Also in the North East US Region.
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  3. 07-14-2019 02:28 AM #3
    Coblin
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    Coblin Saurfang
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    Warrior Lv 80
    Yeah, I just checked on my laptop as well and I can't connect on that either, is it maybe with certain ISP's?
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  4. 07-14-2019 02:31 AM #4
    Werewolf
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    Lou Lupus
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    Midgardsormr
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    Ninja Lv 90
    Quote Originally Posted by Coblin View Post
    Yeah, I just checked on my laptop as well and I can't connect on that either, is it maybe with certain ISP's?
    Might be, I have Frontier in my area.
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  5. 07-14-2019 02:33 AM #5
    Coblin
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    Coblin Saurfang
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    Excalibur
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    Quote Originally Posted by Werewolf View Post
    Might be, I have Frontier in my area.
    Yeah, I have Blue Ridge where I am.
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  6. 07-14-2019 04:24 AM #6
    Werewolf
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    Lou Lupus
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    Midgardsormr
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    Ninja Lv 90
    Seems like it's working now, must have been either the ISP or network.
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  7. 07-17-2019 03:17 AM #7
    Einmimiria
    Moderator Einmimiria's Avatar
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Unfortunately, I'm having some trouble with the link you posted. Can you provide the error message you are receiving?

    When did this start happening? Do you recall anything changing/updating on your PC or home network that coincides with this?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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