DX11 crashes with AMD GPU

[eagledorf]

Several members of my Free Company have suffered fatal DX11 errors resulting in the game client crashing. I personally also sufferer from graphical artifacts if DX11 is enabled.

The only common thread we have observed is that we are using AMD graphics cards. With DX9 support ending, I felt it was important to bring this to SE's attention.

[Jerichofr]

I crash often as well, but I have a nVidia card. I have noticed that it only crashes for me on Windows 10. I installed Windows 7 x64 on a spare HDD I had, and it plays fine, with no issues. I would prefer to play it on my Windows 10 SSD, though.

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

edledorf, could you submit a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Have any updates or changes been made to the PC? What have you tried to alleviate the issue?

Jerichofr, could you also provide a system report? What have you tried to alleviate the issue? Were any updates or changes made to your PC? Where in game does the crash occur?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.