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  1. 07-13-2019 04:24 AM #1
    Kaliesto
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    PS4 physical doesn't recognize digital version.

    I recently bought the digital version of ARR, so I wouldn't have to use my Stormblood disc (now with Shadowbringers upgrade). But for some reason this version of ARR wouldn't recognize my pre-existing account despite being on the same platform (PS4). Because of this I ended up with two service accounts, and I promptly cancelled the new one.

    Is there no way to merge what I have or will I be permanently stuck with the physical disc?

    and..I noticed my topic got moved to general discussion, I guess there is nothing that can be done.
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    Last edited by Kaliesto; 07-13-2019 at 05:23 AM.
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  2. 07-13-2019 07:29 AM #2
    Felis
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    deinstall the game and then install it again using the digital version. Let the launcher patch up. Also be sure to be on the PSN account that is linked to your main SE account. Your description sound as if you have started the digital version on another PSN account.
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    Last edited by Felis; 07-13-2019 at 07:32 AM.
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  3. 07-13-2019 07:56 AM #3
    wereotter
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    Quote Originally Posted by Felis View Post
    deinstall the game and then install it again using the digital version. Let the launcher patch up. Also be sure to be on the PSN account that is linked to your main SE account. Your description sound as if you have started the digital version on another PSN account.
    I will say this also works even if you didn't purchase the digital version. I did this during Stormblood. Bought physical copy, deleted the game, reinstalled it from the Playstation store, and was able to play the rest of the expansion without the disc.
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  4. 07-16-2019 02:55 PM #4
    Kaliesto
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    Quote Originally Posted by Felis View Post
    deinstall the game and then install it again using the digital version. Let the launcher patch up. Also be sure to be on the PSN account that is linked to your main SE account. Your description sound as if you have started the digital version on another PSN account.

    No it was the same PSN account, but the Launcher itself tried to force me to make another Service account (which created another tab on Mogstation with separate days and purchases).

    It seem to me you can't have both far as I can tell.

    I would try wereotter's suggestion, but last time I did the launcher patch (back when I first started) that it ended up taking me two days just to install the entire game...eh no way I'm going through that again. >_>
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